Privacy Policy
Last updated: 30 August 2026
1. Data controller
The controller of your personal data is:
FAHRWEST LOGISTICS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
- Address: ul. Żurawia 32, lok. 433/435, 00-515 Warsaw, Poland
- NIP (tax ID): 5213945046
- KRS (company number): 0000931105
- Phone: +48 22 602 28 14
- E-mail: [email protected]
The controller has not appointed a Data Protection Officer. For all matters concerning the processing of personal data, please contact us at the e-mail address above.
2. Scope of this policy
This policy applies to the website at fahrwest.com.
The processing of data within the Fahrwest TMS system (at tms.fahrwest.com) is governed by separate documentation, including the data processing agreement concluded with each customer using the system.
3. What data we collect and why
3.1 Contact form ("Request a demo")
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Name, company name, e-mail address, phone number, fleet size, message content | Handling your enquiry, sales contact, presenting an offer | Art. 6(1)(f) GDPR — the controller's legitimate interest in conducting commercial activity and responding to enquiries | 24 months from last contact |
Providing this data is voluntary but necessary to handle your enquiry. Without an e-mail address or phone number we cannot reply.
3.2 Technical data (server logs)
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| IP address, browser type and version (user-agent), request date and time, URL, response code | Ensuring the security of the website, detecting abuse and attacks, diagnosing errors | Art. 6(1)(f) GDPR — legitimate interest in ensuring the security and continuity of the service | 12 months |
3.3 Analytics data
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Events on the website (pages visited, button clicks, language switch), approximate location (country/city), device type, referral source, cookie identifier | Analysing how the website is used and improving its content | Art. 6(1)(a) GDPR — your consent | 14 months |
We collect analytics data only after you give consent. Until consent is given, analytics tools remain inactive (Google Consent Mode v2). You may withdraw consent at any time — see section 7.
4. Recipients of data
Your data may be shared with the following categories of recipients, acting as processors on our behalf:
| Entity | Role | Processing location |
|---|---|---|
| DigitalOcean, LLC | Website hosting and data storage | Data centre in Frankfurt am Main (Germany, EEA) |
| Cloudflare, Inc. | Attack protection, content delivery network (CDN) | Edge servers worldwide; headquarters in the USA |
| Google Ireland Limited | Web analytics (Google Analytics 4, Google Tag Manager) | Ireland (EEA); transfer to the USA possible |
| E-mail service provider | Delivering notifications about enquiries | As agreed with the provider |
Data may also be disclosed to entities authorised under applicable law.
5. Transfers outside the European Economic Area
The server infrastructure of the website (hosting and file storage) is located within the European Economic Area — in a data centre in Frankfurt am Main.
Services provided by Cloudflare, Inc. and Google may involve transfers of data to the United States. Such transfers take place on the basis of:
- a European Commission adequacy decision (EU–U.S. Data Privacy Framework), where the entity concerned participates in that framework, or
- standard contractual clauses approved by the European Commission (Art. 46(2)(c) GDPR).
You may obtain a copy of the safeguards applied by contacting us at [email protected].
6. Your rights
In connection with the processing of your data, you have the following rights:
- right of access to your data and to obtain a copy of it (Art. 15 GDPR),
- right to rectification of inaccurate or incomplete data (Art. 16 GDPR),
- right to erasure ("right to be forgotten", Art. 17 GDPR),
- right to restriction of processing (Art. 18 GDPR),
- right to data portability (Art. 20 GDPR),
- right to object to processing based on legitimate interest (Art. 21 GDPR),
- right to withdraw consent at any time, without affecting the lawfulness of processing carried out before its withdrawal (Art. 7(3) GDPR).
To exercise these rights, write to [email protected]. We respond without undue delay and no later than one month from receiving your request.
You also have the right to lodge a complaint with the supervisory authority:
Prezes Urzędu Ochrony Danych Osobowych (President of the Personal Data Protection Office, Poland)
ul. Stawki 2, 00-193 Warsaw
uodo.gov.pl
7. Cookies and consent management
The website uses cookies. A detailed list of cookies, their purpose and storage period is set out in the Cookie Policy.
You may change or withdraw your consent to analytics cookies at any time using the "Cookie settings" link in the website footer, or by deleting cookies in your browser settings.
8. Automated decision-making
Your data is not used for automated decision-making, including profiling that produces legal effects concerning you or similarly significantly affects you.
9. Changes to this policy
We reserve the right to update this policy. The date of the last update is shown at the top of the document. We communicate material changes on the website.
The website is available in Polish, Ukrainian and English. In the event of any discrepancy between language versions, the Polish version prevails.